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Author Topic: How to Reboot, Reformat, and Restore your Zune device  (Read 26580 times)
zune n00bie
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Posts: 4

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« on: November 26, 2008, 08:10:47 AM »

many sync problems can be fixed by simply rebooting the device, reformatting it, or reinitializing it. Here is a list of the device commands for both V1 and V2 devices. Try these actions first if you are having a problem with syncing to your Zune device.

Reboot: Press and hold the Back button (<-) + Up on the directional pad

Format Device from the Zune software - Go to Settings > Device > Sync Options > Then click the "erase all content" button.

Sleep Mode: Back + Down

To perform the following, reboot your device, and then when the screen goes black, hold the corresponding buttons until the process begins.  (“OK” refers to pressing the center of the D-Pad/Z-Pad.)

Clear Content (Format from Device) – Clears all media content from the device, but leaves the firmware intact.
                V1 Devices (Zune 30): Press and hold Back + Right + OK
                V2 Devices (Zune 4/8 and 80): Press and hold Back + Play/Pause

Initialize Disk – Removes the content and the firmware.  Device will be inoperable until connected to a PC so new firmware can be installed.
                V1 Devices (Zune 30): Press and hold Back + Left + OK
                V2 Devices (Zune 4/8 and 80): Press and hold Back + OK + Play/Pause

zune dog
Posts: 42

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« Reply #1 on: December 01, 2008, 11:31:38 AM »

Thanks for the tips...

zune dog
Posts: 27

The Mystical Rose

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« Reply #2 on: December 01, 2008, 06:56:04 PM »

There's illustrated instructions on how to clear everything from the Zune at Zune Insider:  http://zuneinsider.com/archive/2008/11/07/how-to-clear-everything-from-your-zune.aspx

Not to be outdone, the Zunerama "Zune Guide 2009" has a nice tip on page 18 on how to restore your content. http://zunerama.com/forum/index.php?topic=12046.0


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